If you've noticed that your shipment shows a label created by FedEx but hasn't had any further updates for several days, this is a common occurrence due to the complexities of international shipping.
Your package undergoes a multi-courier process when shipped internationally. It starts its journey with a local courier in the UK, responsible for sending it to the USA. Upon arrival in the USA, FedEx, our local delivery partner, takes charge of the parcel for the final leg of its journey to your address.
During this transition from the UK courier to FedEx, the tracking status might display only the creation of a label. This step is a crucial part of the preparation process for FedEx to receive the parcel and ensure that it's correctly labeled for its final delivery to you.
To track the progress of your order during this transition period, you can use the tracking link provided to you via email. If you're unsure where to find this link, you can refer to our guidance on retrieving your tracking number here: How do i find my tracking number?
Rest assured that the absence of immediate updates beyond the label creation is often a standard part of the transition process between couriers. Keep an eye on your provided tracking link for real-time updates as your package moves through the various stages of delivery.