Designing a card with our Card Builder is quick and easy.
But what happens if your card doesn’t show up in your shopping cart like it should or you get an error?
Here are a few things you can try:
- Make sure all fields are filled out and nothing is blank
- Refresh the web page and try again
- Try using a different web browser or device
- Try opening our site in Google Chrome’s Incognito mode
- Avoid using in-app browsers like Instagram and Facebook
If you are stuck at the upload image step and it will not continue, please try using another image or try to compress your image. The maximum upload size of an image is 5MB via our card builder
If that doesn’t work, don’t worry. We’d be delighted to take your order manually.
Just use the buttons at the bottom of this article to get in touch!