My order arrived damaged

If you are unhappy with the condition of your card when it arrives, please get in touch with our support team. 

Our team will ask for proof of damages and quickly solve your problem giving you multiple options to choose from.

Or to save time, please send images of the damages in your first email.

You can do this by using the email or messenger option at the bottom of this article.

The vast majority of our orders arrive in perfect condition. But we are always happy and quick to respond if this isn’t the case.